Before and After School Care FAQ | Denver YMCA

Before and After School Care FAQ

FAQ for 2018 - 2019 YMCA Before and After School Care Program

To better serve our families we have compiled our most frequently asked questions about YMCA Before & After School Care. If you do not find the answer to your questions below, please contact us at 720 524 2792. 

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NEW: YMCA PARTNERS WITH ePACT

As a licensed child care provider, the State of Colorado requires the YMCA to collect EXTENSIVE health and emergency information on each camper. This information is mandatory to attend our before and after school program. To facilitate this process the YMCA has partnered with ePACT, a secure, HIPPA compliant online portal that that will collect and streamline your information .   

So what is ePACT?

ePACT is an online network, where you can securely add, manage and share your child’s key health and emergency contact details with us. Learn more about ePACT here.

Why are we using ePACT?
  • Saves You Time: You only need to input your information once into ePACT. Next time, you’ll only need to review the information, taking less than a minute!
  • Improved privacy and security: Paper forms can be lost or misplaced. ePACT’s privacy and security measures exceed those of online banks and they are HIPPA compliant.
  • Peace of Mind: ePACT makes it easy for you to share health and emergency contact details, so we can provide the best support for your child. Plus, you can update this anytime and we will automatically receive those new details.
Can my child still attend if I did not fill out ePACT?

Your child CANNOT attend the YMCA before and after school program without the online paperwork and attachments completed and submitted through ePACT. If you come to drop off on the first day of school with incomplete paperwork, your child will not be able to stay, and your spot will be forfeited, with no refund or credit, since your space had been secured.

ePACT Cheat Sheet

PLANS OFFERED

For Before & After School Care, we offer three different plan types. The monthly rate is based off the number of non-contact days throughout the school year.

Plan A: Provides care on school days and full days out due to teacher in-service days if space is available.

Plan B: Provides care on school days and full days out as well as care during several holidays and school breaks. These days vary by location, but typically include Fall Break, two weeks for Holiday Break, Spring Break, New Year’s Eve, Martin Luther King Day etc.

***After October 1, 2018 you will not be able to switch plans.***
Drop In Child Care

Care offered on a as needed basis if space is available. 

Holiday Camps

Offered for Thanksgiving, Holiday Break, and Spring Break. Spots are limited, sign up will begin a couple weeks before the break begins. These camps are included in Plan B. Days vary on district and school schedules.

HOLIDAYS : NO CHILD CARE IS PROVIDED ON THE FOLLOWING 2018 DATES
  • September 3, 2018 - Labor Day
  • November 22, 2018 - Thanksgiving
  • November 23, 2018 - Day after Thanksgiving
  • December 24, 2018 - Christmas Eve
  • December 25, 2018 - Christmas Day
  • December 31, 2018 - Close at 3pm for New Year’s Eve
  • January 1, 2018 - New Year’s Day
  • *To Be Determined *2 Staff In-service Training Days

  • *The YMCA reserves the right to have 2 staff in-service days for professional development. Programs will be CLOSED. A 30-day notice will be provided in advance.

PAYMENTS

Registration Fee: $35 registration fee is due at the time of registration per child.
Payment: Full payment is due at the start of each month.

Automatic Payments

The system will automatically set your account on a Monthly Automatic Withdrawal with the card/account you registered with.

You may remove the automatic withdrawal through your Y account. Once logged in, go to My Balance Page. Select the arrow next to the month under Scheduled Payments and choose remove. You must repeat this process for each registered month.

August/December/May

The monthly rate is based off the number of non-contact days throughout the school year. Only August is pro-rated, based on the start date of school. The rest of the months of care cannot be pro-rated.

Withdrawal Policy

It is the YMCA’s policy that written notice must be given two weeks in advance of your child's withdrawal from the program to avoid being charged for the following session. Written notice must be submitted to SACC@denverymca.orgAny outstanding balance must be paid at the time of withdrawal. 

Receipts and Tax Information

Receipts are available after making a payment and should be kept for families' records. YMCA of Metropolitan Denver childcare payments may be a tax deduction. Statements are available on your online account. The Tax ID # is 84-0402696. Come the new year your 2018 tax statement will be available on your YMCA Account.

CCCAP

What is CCCAP?

The Colorado Child Care Assistance Program, also known as CCCAP, is a government funded program that provides financial assistance with child care costs to eligible, low-income families.

How do I get CCCAP?

Families apply through the human services department in the County where they reside.

How does CCCAP operate at the Y?

It is important to note that we offer a limited number of CCCAP spots in our Before and After School and Summer Camp programs.

Our CCCAP Interest List for the academic year opens at the beginning of July, while our CCCAP Interest List for the summer opens at the beginning of April.

Both lists operate on a first-come, first-serve basis, where families may request to be added to the list for one of our CCCAP eligible sites and start the registration process.

Do CCCAP families register their children online?

No, CCCAP families do not register online! Please contact us to inquire about our CCCAP availability. If and when you are offered an official spot, we will initiate the registration process with you that is unique to CCCAP families.

What is the difference between CCCAP and the YMCA’s Financial Assistance?

CCCAP is a social service that offers financial assistance to families in the form of government subsidies paid directly to a child’s child care provider.

The Y’s Financial Assistance offers financial assistance to families through the generosity of our donors and sponsors.

CCCAP and the YMCA Financial Assistance may not be used simultaneously.

Who oversees CCCAP at the Y?

Krystal Chavez is our current Social Services Coordinator who oversees CCCAP. Please feel free to contact her at kchavez@denverymca.org or 720 524 2733 for any questions.

GENERAL CARE QUESTIONS

How old does my child need to be to attend before and after school care?

The YMCA accepts children ages 5-12 years of age. Children age 4, turning 5 no later than October 1 of this year, and are currently attending Kindergarten for the 2018/19 school year, can register for the before and after school program.

Late Drop Off

It is the parent's responsibility to have the child at the site prior to the group leaving for school or field trips. If a child is brought to a field trip location, the parent must sign in the child even if the child has a permission to walk form. Please notify the YMCA in advance if you will be bringing a child late.

Late Pick Up

Children are supervised at the YMCA Child Care Site until 6:00 p.m A late fee of $1.00 per minute/per child will be charged after 6:05 pm.

Ratio

The YMCA follows CDHS guidelines for the State of Colorado. The YMCA has a 1:15 ratio for school age childcare and camp.